Coaching is a
process by a coach to orient a player to the realities of a situation and
to help the player
Goal of Coaching
The goal of a coach is to bring out the
possibilities in a player. Coaching is to guide vision, urge excellence, and empower the
one being coached the player through establishing a firmer connection with his or her
Performance of an
individual = potential +
Interference creates a huge gap between the potential and
performance. It is usually based in fear, uncertainty and doubt (FUD).9 Interference crops up
in many forms, but nothing gets in the
way of peak performance more than doubt.7 You can reduce
interference by focusing attention of the player. When the player's
attention is focused, he enters a mental state the state of
relaxed concentration in which he can
learn and perform at his best.8...
Proverbs, Sayings, and Quotes
Great Faith. Great Doubt. Great Effort. The three qualities necessary
Bad Feedback vs. Good Feedback
focuses on blame; creates defensiveness and confrontation
improvements achieved or possible; creates
Growing Role of
During 1990s, coaching became one of the "hot" areas of
personal, professional, and business development. There is in-build limitation in training and consulting, as
well as directive coaching that involves directing, telling and instructing, which is the person giving advise or instruction has to know the answer
already, or has to be able to work it out. Given the complex structure in
most organizations as well as constantly and rapidly changing business
today's knowledge-driven economy, that is an unrealistic proposition.
Non-directive coaching that involves
asking effective questions,
summarizing, paraphrasing, reflecting, and
listening can help you and the player you are coaching achieve amazing
results. If you adopt non-directive approach, people learn in minutes things
that would take you, operating from a more conventional directive model,
hours to teach.
Benefits of Coaching
"Coaching brings more humanity into the workplace,"
says Myles Downey7. "Effective
coaching in the workplace delivers achievement, fulfillment and joy from
which both the individual and organization benefit:"
"the delivery extraordinary results, organizational and individual goals
achieved, strategies, project and plans executed. It suggests
innovation. Effective coaching delivers
which is sustainable. Because of the emphasis on learning and because
the confidence of the player (the coachee) is enhanced ('I worked it out
for myself!') the increase in
performance is typically sustained for a longer period and will
impact on areas that were not directly the subject of coaching."7
learning and development. "To achieve the
business result is one thing, to achieve it in a way in which a player learns and develops as part of the process has a greater
value - to the player, the coach (the line-manager) and the
organization, for it is the
to learn that ensures an organization's survival."7
Fulfillment also includes the notion that individuals through coaching
begin to identify goals that are intrinsically rewarding. "With
fulfillment comes an increase in
motivation. That the coach respects the player his
ideas and opinions, that the player is doing his work in his own way,
that he is pursuing his own goals and is responsible - all this makes
for a player who is inspired and committed. In this way more of the
energy, intelligence and imagination of each individual is brought to
the service of the organization."7
Joy. Enjoyment ensues when people
are achieving their meaningful
stretch goals and when
developing is part of the process.
These three components achievement, fulfillment, and joy
synergistically interlinked and the absence
of any one will impact and erode the others. "Learning without achievement
quickly exhausts one's energy. Achievement without learning soon becomes
boring. The absence of joy and
fun erodes the
Focusing on the Person, Not the Subject
Coaching is the key to unlocking the potential of your
organization, and yourself. It is based on the concept that individuals
learn most from the everyday application of skills and by trying things out
"Not only is there no established body of knowledge called
coaching, but the coach often has less expertise that the one being coached.
The coach does not need to impart knowledge, advice, or even wisdom. What he
or she must do is speak and act, in such a way that others learn and perform
at their best."7
The coaching is all about helping others
to identify and define their specific
goals, and then organize themselves to
attain these goals. Coaching deals with building an
individual's personal skills, from setting the goals, to
communication, management style,
decision making and
Problem Solving Strategies:
Coaches draw upon a
client's inner knowledge, resources and
creativity to help him or her be
more effective. It is about bringing the same structure and
creativity to your interaction with
colleagues as you bring to
solving business problems.
Two-Way Benefits of
Coaching is a long-term strategy, but the benefits of
managerial coaching are two-way:
greater enthusiasm, and greater job satisfaction.
For managers: improved
planning, and monitoring skills
Increasing Role of Coaching at Work
new breed of leaders recognizes that in today's complex
business environment autocracy no longer works, yet the empowerment alone is
Inspirational Leader: 10 Roles
new economy driven by
knowledge, new emphasis on people development and
employee empowerment is driven by several powerful forces4:
Delayering a trend toward reducing the number of management levels in
organizations' hierarchies. Growing importance of
cross-functional teams. Jobs and
roles are no longer prescribed and static, so no longer can bosses just go
on telling subordinates exactly what to do. Successful companies are now
those in which people communicate freely, cross-pollinate their ideas, and
learn new skills and habits from each other, and in which managers are also
Changes in the labor market - people are more mobile, and the most
successful companies are focusing more on bringing out their employees'
potential in order to retain their best performers.
Rapidly changing business conditions, markets and technologies - company can
no longer rely on providing employees with regular off-the-job training
courses. Training now had to be continuous, on-the job, and just-in-time
i.e. by coaching.
5 Basic Elements
The Tao of Leadership
Coaching versus Micromanaging
Micromanagement won't work when
continuous innovation is
a priority. Although micromanagement can build discipline, it keeps
employees locked within a limited range of action. When micromanagers relax
their grip and switch to a coaching approach, the organizations reporting to
them often flourish because the staff has the opportunity to utilize and
demonstrate its full potential.3 Instead of to do what they have
to do to please their boss, team members are encouraged to see how hard and
smart they can work to help achieve
Beware however of moving too far toward coaching. Finding the
right balance between
leadership, and coaching styles is the true sign of an inspired and
Modern Management: 12 Breakthrough Ideas
Source: Harvard Economic Review
Executive summary by Anastasia Bibikova.
The best ideas related to the practice of management. If you
know somebody has used them, dont try to repeat. Simply consider them,
debate them and let them inspire your own thinking!...
8. The Use of Giving Alms:
There is no use giving alms to those who need assistance. Why
should you be too much compassionate to people who are just looking for 2-3
coaching words to find
their own way/ solution?...
Executive Leadership Coaching
must be coached on a regular basis. Constant, rapid
change require high
Coaching and Self-Coaching
with the GROW Model
The GROW (Goal, Reality,
Options, Wrap-up) model is one of the most common coaching
tools. The framework provides a simple four-step structure for a coaching
To improve your performance and develop a roadmap to your
personal success, you can also use the GROW model on yourself: identify
specific goals you wish to achieve; assess the current situation; list your
options and make choices; and, finally, make steps towards your goal
specific and define timing...
Be aware of biases and
Control your biases and validate your assumptions.
Encourage the speaker, provide
feedback and paraphrase to show you are
When coaching someone from a different culture, use
management techniques and skills, in particular4:
Remember that cultural difference arise from different
origins: birthplace; nationality; ethnicity; family status; gender; age;
language; education; physical condition; sexual orientation; religion;
profession; place of work and the
corporate culture of the previous
Cultural differences can result in higher or lower levels of
perceived performance, and in more or less need - and acceptance of
Be explicit with yourself and with your multinational team
members about the implications of the cultural differences.
Commit to building
and shared expectations in terms of management style, need for creativity,
adherence to deadlines, frequency of progress checks, etc...
To be a
great salesperson, you must
treat your prospective customer as
a player who wants to achieve extraordinary results. You
are to help the player win....
sustainable competitive advantage for the
new knowledge-driven economy and
compete successfully in the rapidly changing marketplace, companies need
continuous coaching and learning support to be provided to all their key
employees in a continuous and timely way. Responding to these needs, the
first-ever online Business e-Coach was developed
and launched by 1000ventures.com in 2001...
Coaching in the Team Context...
Foundation of Successful Coaching...
NLP Solutions: Coaching Yourself...
NLP Solutions: Coaching Others...
Providing Effective Feedback: the
Observing - the Key to