That everyone you meet deserves to
be greeted with a smile.
That sometimes all a person needs is a hand to hold and a heart to
Active Listening Tips
Be aware of biases and
perceptions. Control your
biases and validate your assumptions.
Encourage the speaker, provide
feedback and paraphrase to show you are
10 Steps To Resolving Inner and Outer
Practice Non-Violence (physical, mental and
verbal) within yourself and your own life.
Assume an Attitude of
Non-Possessiveness (physical and
emotional) avoiding over accumulation of possessions that causes us to
protect and defend...
Solve People Problems
What's Empathy Got to Do With It?
truly listen to people.
Listen with your ears, eyes and heart. Pay attention to
body language, to their tone of voice, to the hidden
behind what they are saying to you, and to the context...
"Adam and Eve had an ideal marriage. He didn't
have to hear about all the men she could have married, and she didn't have to
hear about the way his mother cooked."
"A good marriage would be between a blind wife and a deaf husband."
NLP Technology of Achievement
3 Rules for Dealing with Rude and Unfair Clients
5 Ways To Be an Unfair Critic
Criticize not just
the item in question, but the background of the person or
company responsible. If you can point out how much you
disliked something else from this source, by all means do
Do You Understand and Fulfill
Needs of Others?
One of the golden rules of the therapy profession is that
everyone needs at least one person with whom they can openly and unashamedly
discuss every little detail happenings, desires, fears of their life,
whether it is from the past, present, or future.
There are other
psychological needs to be accepted unconditionally, appreciated,
recognized, respected, desired, valued, approved of, or complimented that
affect the way we communicate with each other.
questions to show that you are genuinely interested and you'll be amazed at
the spin-offs from becoming a
good question asker and a good listener.
Conquer the angry man by
Jesus on Love
your neighbor, but who is your neighbor. Your neighbor is the one who is
sent to you from the Divine. Your neighbor can be one who is a total
stranger to you from afar. Your neighbor can be someone living close to you.
But what is true is that your neighbor is one of the Light who needs your
support as much as you need his."...
Business Plan: True Love
Love Management Skills:
"If you judge people, you have no time to
"Whenever you are confronted with an opponent,
conquer him with love."
5 Tips for Parents
The 10 Key Project Leader Skills
Confucius about Relationships
Do not impose on others what you yourself do not desire.
Forget injuries, never forget kindnesses.
When anger rises, think of the consequences...
Humorous Quotes: Relationships
"I drink to make other people interesting."
George Jean Nathan...
14 Ways To Nourish Conflict
If you love
conflict in your life, don't
listen to anyone. Especially if someone is
already hot under the collar, any sign of not listening will turn up the
10 Rules of Listening
Linda Eve Diamond
Rule #1: Stop Talking!
You can't multi-task speaking and
listening. If you're talking, you're not
listening. This rule also applies to the talking inside your
head. If you're thinking intently about what you want to say, you're not
listening to what is being said...
Mental Fengshui: 21 Rules
Give people more than they expect and do it
Do You Know How To
Connect with People?
Connecting with people "is not about being phony or acting
like someone you are not; it's about creating a favorable link between your
internal nature with its beliefs and values, and the external world where
you go to work."1 Learning to connect fast with your customers,
colleagues, bosses, employees, and even total strangers by taking full
advantage of your body, your mind, your voice, and above all your
imagination will give you a significant competitive edge. It will help you
maximize the potential in every relationship, be it personal,
business-related, or social...
The three aspects (KFC) of
effective communication are:
"I like to talk with people who
express my thoughts clearly."
Communication Management Skills:
"Man is least himself when he talks in his own person. Give him a mask, and
he will tell you the truth."
6 Creative Questions To Move From HOW Are You To WHO Are You
By: Scott Ginsberg
There comes a time in every conversation with someone youve just met
when you must cross the chasm between HOW are you? and WHO are you?
A helpful technique for doing so is by
asking creative, open ended
questions. These questions function as front porches, inasmuch as their
build rapport, spark creativity and invite people to share
their experiences and preferences. Whats more, they show an interest in
peoples opinions and insights...
Tips from Men
Rules for Women
If something we said can be interpreted two ways, and one of
the ways makes you sad or angry, we meant the other one.
We are not mind readers and we never will be. Our lack of
mind-reading ability is not proof of how little we care about you...
Are You an
12 Major Causes of
Failure in Leadership
recognize that what they know is very little in comparison to what they
still need to learn. To be more proficient in pursuing and achieving
objectives, you should be open to new ideas, insights, and revelations that
can lead to better ways to accomplishing goals. This continuous learning
process can be exercised, in particular, through engaging yourself in a
constant dialogue with your peers, advisers, consultants, team members,
suppliers, customers, and competitors...
6 Attributes of
Leadership Style and People Skills. A poor leadership style
and people skills ultimately have a negative impact on an
executive's tenure at their own firm. Some executives can
clearly get the job done quickly, but the 'dead bodies' left in
their wake can take years for the organization to recover...
A Leader's Mood: The Dimmer Switch of
do you work on attaining the consistent,
emotionally intelligent leadership
behaviors that breed success in yourself and others? Here are a few other
suggestions to consider that can improve your and your
5 Strategies for Managing Up
There are five laws that you absolutely must follow if you have
any hope of creating, maintaining, and managing any productive relationship
with your boss...
"We are all salesmen every
day of our lives. We are selling our ideas, our
plans, our enthusiasm to those with whom we come to
To be a
great salesperson, you must
treat your prospective customer as
a player who wants to achieve extraordinary results. You
are to help the player win....
Become an Irresistible Sales Communicator
Despite what most books and
successful selling is not a set of strategies,
techniques or tactics to get the prospect to buy.
Rather it is a state of
yours and your customer's
and set of
behaviors that creates compelling
win/win outcomes for
Socratic questioning is at the heart of critical thinking
they enhance your critical thinking skills.
Socratic questions challenge
accuracy and completeness of
thinking in a way that acts to move
people towards their ultimate goal...
Memorization Problems: Solved!
Have you ever had problems in
remembering names, numbers, grocery items needed, and other
little details such as the location where you placed your car
keys this morning? The truth is, we all have our moments of
forgetting little bits of information that matters at the exact
moment we need them. But did you know that memorization
techniques boil down to two basic things?...
Business Plan: Success in Love
always want to be a woman's first love
women like to be a man's last romance."
men knew all that women think, they'd be twenty times more daring."
"Women are made to be loved, not understood."