People Power:

Employee Empowerment

10 Steps to Empowerment

A Common Sense Guide to Managing People

1. Tell people what their responsibilities are

2. Give them authority equal to their responsibilities

3. Set standards of excellence

4. Provide people with training that will enable them meet these standards

5. Give them knowledge and information

6. Provide feedback on performance

7. Recognize them for their achievements

8. Trust them

9. Give them permission to fail

10. Treat them with dignity and respect