When delegation was implemented correctly, people had the authority
that they needed to execute their responsibilities. Limitations of
this approach: assigning authority does not mean that someone has
the ability,
motivation, and understanding
necessary to perform.
Empowerment
is a core concept of the new
management model. In the new-generation
adaptive organization, delegation is replaced by
empowerment, and responsibility by ownership. Authority and
responsibilities are
formal aspects or organizing. They are based upon organizational
properties and not individual capabilities. Empowerment and
ownership are social aspects of organizing, They are based on
efficacy and initiative, and not just on roles and requirements.
They belong to people.
