Coaching:

Problem Solving

Instant Payoff Coaching

Building Coachee's Problem-Solving Skills in 10 Minutes

"The problem is not that there are problems. The problem is expecting otherwise and thinking that having problems is a problem." 

– Theodore Rubin 

When To Use It

You can use the instant payoff coaching technique when you don't have the time or knowledge to complete a full coaching session and really build your player's skills, but you do want to help him or her to complete the task in question or solve a specific problem.

How To Use It

1. Ask the player to describe the current issue or problem:

   • small amount of relevant background

   • specific examples

2. Ask the player to describe the desired outcome:

   • the description should be as specific as possible

   • don't try to solve the problem, but note down any emerging ideas

3. Jointly list all the obstacles/blocks that lie between the current situation and the desired outcome. Sort them into three groups:

   1. Blocks that exist in the player (inadequate attitude, low motivation, lack of skill/knowledge, etc.)

   2. Blocks that exist in others (inadequate attitude, lack of capabilities/resources, etc.)

   3. Blocks that exist in the situation (inadequate resources, tough deadlines, etc.)

4. Jointly brainstorm ways around these obstacles/blocks, and the steps to success. Select and agree the final approach, actions and timing.

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