Coaching Spectrum: The Ask/Tell Repertoire (Your first-ever Business e-Coach)

"You know children are growing up when they start asking questions that have answers." – John J. Plomb

5 Strategies for Creating a Culture of Questioning

Educate: Train people to ask effective open-ended searching questions; promote coaching by questioning... More

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The Tao of Achievement

4 Questions To Ask Yourself

The Tao of Communication

Confucius about Communication

Effective Selling

Selling by Coaching

Discover much more in the full version of Ten3 Business e-Coach

Coaching

Selecting an Appropriate Coaching Style: the Skill / Will Matrix

Structuring a Coaching Session – the GROW Model

Instant Payoff Coaching

Feedback

Bad Feedback vs. Good Feedback: Helpful Hints

Asking Effective Questions

Coaching by Questions

Asking versus Telling¹
Benefit	Tell what and how	Ask questions and paraphrase
When to use	Very simple tasks Critical tasks where failure would lead to disaster	Tasks which the player will need to repeat in some form in future
Quality of task completion	Lower, unless the player's role is to implement a very simple task that has very little scope for being redesigned	Higher, if the player has reasonable skills and creative ideas to bring
Learning by the player and the coach	Lower	Higher
Motivation of the player	Lower, unless the player feels completely lost	Higher in most cases
Initial time from the player and the coach	Slightly less for simple tasks	Slightly more, depending on speed of the player's learning

12 Active Listening Tips

Be aware of biases and perceptions. Control your biases and validate your assumptions.

Encourage the speaker, provide feedback and paraphrase to show you are listening... More

The Art of Questioning

You must practice a lot to develop and master your art and skill of effective questioning. The general idea of the learning questions is "to prompt the learners into exploring issues in depth either by direct questions or by implied questions – even a raised eyebrow – so that they become more aware of what is going on and can eventually coach themselves and other. Feedback can then be used to discuss progress and provide guidance, but still by using questions and the main vehicle for progress whenever possible."²

Balanced Organization: 5 Basic Elements

Leadership (Fire):

Leaders inspire and energize people, provide coaching... More