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Coaching

Cultures

Feedback

 

Bad Feedback vs. Good Feedback

Helpful Hints for Providing Feedback

 

By: Max Landsbeg, the author of The Tao of Coaching

 

Vadim Kotelnikov advice quotes

Experience is not what happens to you, it is what you learn from it.

Vadim Kotelnikov

Vadim Kotelnikov, founder of 1000ventures - personal logo    Business e-Coach    Innompic Games icon

 

 

Bad Feedback

Good Feedback

Demotivates, focuses on blame; creates defensiveness and confrontation

Encourages, focuses on improvements achieved or possible; creates trust and cooperation

 

 

Helpful Hints

Create a contract to discuss issues; use motivational coaching techniques.

Acknowledge player's feelings and needs.

Don't emphasize the fault; suggest a remedy.

 

Actionable Feedback

AID Model

Constructive Feedback

 

 

 

PowerPoints for sale

for Teachers

People Skills 360

 

 

 

 

 

 

 

Bad Feedback

Good Feedback

Problem-oriented; does not improve skills

Solution-oriented; improves skills

 

 

Helpful Hints

Focus on the problem, not the 'person'; uncover root problems.

Jointly paint the picture of desired skill.

Jointly develop practical steps.

 

Creative Problem Solving

Turn Problems To Opportunities

 

 

 

Bad Feedback

Good Feedback

Undermines confidence and self-esteem

Increases confidence in ability and potential

 

 

Helpful Hints

Jointly create positive as opposed to negative goals. Positive pleasure-oriented goals are much more powerful motivators than negative fear-based ones.

Balance negatives and positives the right combination of both is the most powerful motivating mix.

Teach the coachee the rules of self-motivation.

 

Coaching

Benefits

Motivational Coaching

'Why? What If?' Questions

 

 

 

PowerPoints for sale

for Teachers

People Skills 360

 

 

 

 

 

 

 

Bad Feedback

Good Feedback

Leaves person guessing

Clarifies the current position and what to do next

 

 

Helpful Hints

Verify with effective questions; ask for player's recap

Develop an action  plan jointly

 

GROW Model

5 NLP Steps to Success

 

 

 

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Manager++

 

 

 

 

 

Bad Feedback

Good Feedback

Leaves person feeling 'judged'

Leaves person feeling 'helped' and inspired

 

 

Helpful Hints

Use the Action Impact Desired Outcome (AID) model

Invite the player to assess own performance first; guide him/her by asking effective questions

Offer support for future

 

Virtuous Circle of Growth and Success

NLP Approach To Feedback

 

 

 

Innompic Games

Innompic-style Feedback    Feedback Form

Liked Most   Learned   Suggestions

Examples of Feedback    Kseniya | Farah | Suprima