4 Types of Problems     Problem Solving Strategies: 4 Levels  Download PowerPoint presentation, pdf e-book


Clarify Your Desired Result
Question #1 "What are we trying to do?" Whenever you become frustrated with slow progress for any reason, step back and ask this again and again, "What are we trying to do?"

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Analyze Your Current Methods
Question #2 "How are we trying to do it?" If you are experiencing resistance, perhaps your method is wrong. Be willing to objectively analyze your approach by asking, "How are we trying to do it?" Is this the right way? Could there be a better way? What if our method was completely wrong? How else could we approach it?


  Switch Perceptual Positions


Could You Be Wrong?
It requires courage to face the possibility that you may be wrong but it also leads to your seeing new possibilities. The rule is: Always decide what's right before worrying about who's right.

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Question Your Assumptions
Another good question is, "What are our assumptions? About the person, the product, the market, the business? What are our assumptions? Could we be assuming something that is incorrect?" Someone once said that "Errant assumptions lie at the root of every failure". What if your unspoken or implied assumptions were wrong? What would you have to do differently >>>


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Put Past Decisions On Trial
Another form of focused questioning is what I call "Zero based thinking." This method requires that you put every past decision on trial for its life regularly by asking, "If I had not made this decision, knowing what I now know, would I make it?" If I had not hired this person or gotten involved in this project, knowing what I now know, would I do it over again? If the answer is "NO" to one of these questions, then your aim should be to get out of the decision
as fast as possible. Be willing to "cut your losses," and try something else.