Problem Solving Strategies:
Lateral Thinking, Edward de Bono
A problem is simply the difference between what
you have and what you want. It may be a matter of getting something, of
getting rid of something, of avoiding something, or of getting to know what
Types of Problems
Known, solution requires just
Most of the problems in life stem from one cause: we can't get ourselves
to take action.
It's not that we don't know what to do. The problem is getting ourselves
to follow through,
resistance to change and just do it. Can be solved by adopting the
Known, solution requires additional
expertise. Requires for its solution more information, or a
better technique for handling information, or additional skills, or
attitude. Can be
solved by vertical and
Known, solution requires new
approaches, reframing, and
Requires no new information but
reframing or rearrangement of
information already available: an insight restructuring.1
This type of problems requires changing
perceptual positions as
for their solution. The best approach is
turning problems into opportunities.
Unknown, need to be identified.
The problem is to realize that there is a problem, that things
can be improved
and define this realization as a problem. Dealing with this type of
hidden problems requires
“What if?” questions,
and cross-pollination of ideas.