Corporate Leader:

GE Case Study

Tests and Evaluation Forms

The GE Leadership Effectiveness Survey (LES)

Characteristic

Performance Criteria

Ranking Scale: Significant Development Needed  1  2  3  4  5  Outstanding Strength

Vision

  • Has developed and communicated a clear, simple, customer-focused vision / direction for the organization.

  • Forward-thinking, stretches horizons, challenges imaginations.

  • Inspires and energizes others to commit to Vision. Captures minds. Leads by example.

  • As appropriate, updates Vision to reflect constant and accelerating change impacting the business.

Set Stretch Goals

 
 

Customer / Quality Focus

Customer Success 360

Integrity

  • Maintains unequivocal commitment to honesty / truth in every facet of behavior.

  • Follows through on commitments; assumes responsibility for own mistakes.

  • Practices absolute conformance with company policies embodying GE's commitment to ethical conduct.

  • Actions and behaviors are consistent with words. Absolutely trusted by others.

12 Major Causes of Failure in Leadership

Accountability / Commitment

12 Effective Leadership Roles

Communication / Influence

Energize Others

Shared Ownership / Boundaryless

  • Self-confidence to share information across traditional boundaries and be open to new ideas.

  • Encourages / promotes shared ownership for Team Vision and goals.

  • Trusts others; encourages risk taking and boundaryless behavior.

  • Champions Work-Out as a vehicle for everyone to be heard. Open to ideas from anywhere.

9 Signs of a Losing Organization

Team Builder / Empowerment

The Tao of Employee Empowerment

Knowledge / Expertise / Intellect

  • Possesses and readily shares functional / technical knowledge and expertise. Constant interest in learning.

  • Demonstrates broad business knowledge / perspective with cross-functional / multicultural awareness.

  • Makes good decisions with limited data. Applies intellect to the fullest.

  • Quickly sorts relevant from irrelevant information, grasp essentials of complex issues and initiates action.

The Wheel of Personal Success

Initiative / Speed

Entrepreneurial Leader: 4 Specific Attributes

Global Mind-set

  • Demonstrates global awareness / sensitivity and is comfortable building diverse / global teams.

  • Values and promotes full utilization of global and work force diversity.

  • Considers the global consequences of every decision. Proactively seeks global knowledge.

  • Treats everyone with dignity, trust, and respect.

Smart Executive

Smart Corporate Leader

Leadership Attributes

The 4 Es and 6 Rules for Leadership

Inspirational Leader: 10 Roles

Develop a Clear Vision

Team Leader: 9 Roles

Inspirational Quotes from Great Corporate Leaders

Sustainable Growth Strategies

3 Ss of Winning in Business

10 Rules for Building a Successful Business

5 Keys To Building a Great Company

3 Strategies of Market Leaders

Winning Organization

9 Signs of a Losing Organization

Balanced Organization: 5 Basic Elements

Innovation-friendly Organization

Ten3 Mini-Courses

25 Lessons from Jack Welch