People Skills

10 Main Goals of Communication


The 10 Essentials of Effective Communication

Know What To Say, How To Say, How To Listen, How To Ask Questions

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①  Know your audience and match your message to their needs.

Understand EGA of Your Audience

②  Understand perceptions and mental maps. If you do want your message to hit the target, make an adjustment to the wind.

③  Know exactly what you want to achieve. Think and organize before you start.

Impactful Presenter: 10 Tips

④  Be willing to share what you know and hear what you don't know.

⑤  Be charismatic, witty, and  mindful of what your face and body are conveying nonverbally.



⑥  Put yourself in your audience's shoes, try to understand your listener's level of understanding,

4 NLP Perceptual Positions

⑦  Communication is a two-way street. Be a good listener. Listen carefully to all responses. Respect your audience and suspend judgments.

⑧  Ask the right types of questions at the right time asking the right question is often more important than knowing what to say.

⑨  Invite feedback. Ask your audience to explain what they think you said. Discuss differences until you hear a satisfactory version of the message you wanted to convey.  >>>

⑩  Stay focused on what you want to achieve, but keep your mind open to new opportunities and ideas that may come up during communication. 




NLP Psychology of Success Effective Communication Understanding Perceptions Beliefs and Values Vadim Kotelnikov Julia Vostrilova Vadim Kotelnikov Ten3 Business e-Coach: global success Same Reality, Different Perceptions. Map is not the reality. Understand people perceptions emfographics by Vadim Kotelnikov with Julia Vostrilova

"I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant."

~ Robert McCloskey


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Influencing People


Solving People Problems

Cultural Differences