"I know that
you believe you understand what you think I said, but I'm not sure you realize
that what you heard is not what I meant."
Know your audience and match
message to their audience.
If you do want your message to hit the target, make adjustment to the wind.
Know exactly what you want to achieve. Think and organize before you
willing to share what you know and hear what you don't know.
mindful of what
your face and
body are conveying nonverbally.
Put yourself in your audience's shoes, try to
understand your listener's level of understanding,
is a two-way street. Be a
Listen carefully to all responses. Respect your audience and suspend
Understand EGA of Your Audience
– asking the right question is often more important than knowing
what to say.
Ask the right types of
questions at the right tim
feedback. Ask your audience to explain
what they think you said. Discuss differences until you hear a
satisfactory version of the message you wanted to convey.
Stay focused on what you want to achieve, but keep your mind open to
new opportunities and ideas that may come up during communication.