Global Benchmarking

• International accounting norms

• World-class quality

  • 1993 - among the first Indian companies to be ISO 9001 certified

  • 1997 - the first to be assessed at SEI-CMM Level 4

  • 1999 - assessed at SEI Level 5

  • 1999 - Infosys featured in the first ever case study of successful CMM implementations worldwide

3 Strategies of Market Leaders

Employee Retention

• Innovative human resource (HR) practices

• Attractive employee stock options

  • more than 1800 Rupee millionaires

  • more than 200 Dollar millionaires

Innovation-friendly Organization

Enterprise Challenges Today

• Rapid business process changes

• Rapid changes in technology

• Emergence of technology intensive business models

• Business process standardization and integration across organizations

• Reduced time to market for new services, products

8 Best Practices of Successful Companies

Infosys – a Pioneer and an Innovator

• Pioneered the global delivery model for IT services, which is today a sustainable competitive advantagee for the entire Indian IT industry

• The first Indian company to recast financials in accordance with US GAPP standards

• The first Indian company to be listed on an American stock exchange

• The first company to conceive and implement ESOP - emulated by many companies in India

• The first Indian company to be assessed at SEI-CMM Level 4

Yin and Yang of Value Innovation

High Standards of Corporate Governance

• The first recipient of the UTI Award for Corporate Governance - chosen from over 7500 listed companies in India

• Infosys annual report has redefined standards for disclosure and transparency in India

Competitive Strategies

The Fundamentals

• Purpose – the vision and values

• Processes - the driver of business effectiveness

• Technology - the right information at the right time

• People - the company's greatest asset