Creating Customer Value

Best Practices


Guiding Principles

Case Studies Customer Value Creation International (CVCI)


Prepared by David Hood, member of CVCI Advisory Council



CVCI exists to provide a focus for those who accept the Value Creation imperative, providing a community of like-minded individuals and organizations where experiences, information and insights can be shared.

CVCI exists, too, to provide experiences, information and insights for those who are skeptical, not yet convinced of the Customer-centric imperative.

In both of the above categories, CVCI welcomes practitioners and academics, individuals and enterprises, those who are just starting out in the world of work and those who have already spent years in the old dispensation. For all members and sponsors, CVCI is a place where all manner of communication channels are provided to create dialogue, debate and learning.

Value Creation is the key 21st century driver of success in business and commerce. But it is a young discipline. We all have much to learn. And, because globalization and technological advances are happening so fast, the learning requirements are dynamic and ongoing.

Examples of Guiding Principles

Charles Schwab    Google    CimJoy

ITW Global Automotive   Lend Lease

3 NLP Guiding Principles

Value Innovation

Add More Value for Your Customer

Modern ICT-powered Value Chain

Customer-focused Website

Customer's Perspective of Quality

Deep Customer Focus: 10 Breakthroughs

Innovation Is Love

Successful Practices

Customer Value Creation

CVCI    CVCI e-Marketing Strategy




Case Studies Examples of Weighted Guiding Principles  >>  Innompic Games icon  Innompic Games  /  INNOMPUS  /  BEEEP


Create Customer Value: 10 Lessons from Konosuke Matsushita

Create Greater Value Online

The Tree of Online Success