Creating Customer Value:

Value Innovation

Make It Easy for Your Customers

To Do Business with You

Michael Hammer

Business e-Coach   Success 360   Emfographics

 Vadim Kotelnikov, founder of 1000ventures - personal logo   Kore 10 Tips   One World, One Way, icon, logo 



Add More Value for Your Customer

3 Eternal Tasks of Management

3 Stages of the Quest for Customer Value

Achieving Deep Customer Focus

Below are five Michael Hammer's questions to answer.

  1. Do you present a single face to your customers Download PowerPoint presentation, pdf e-book?

  2. Do you work in different ways for different classes of customers and different types of people?

  3. Do you know what your customers will ask for before they do?  >>>

  4. Do you make your customers' experience a seamless one?

  5. Do you let customers do more for themselves?

  6. Do you measure the things that customers really care about?

Customer Value Creation: Yin-Yang Strategies Download PowerPoint presentation, pdf e-book

Creating Sustainable Profits: 9 Questions To Answer

Create Customer Value: 10 Lessons from Konosuke Matsushita

Virtuoso Marketing  Download PowerPoint presentation, pdf e-book

Selling Is Problem Solving



From the same bunch of the keys to Customer Success 360     Business e-Coach   Kore 10 Tips      Case Studies   Emfographics   Success 360   One World, One Way, icon, logo   Vadim Kotelnikov, founder of 1000ventures - personal logo     

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