When you hit the emotions high on the right
psychology, people feel genuinely happier and becomes more receptive to your
brand.
Today, you must be closer to and more personal
with your targeted audience.
Have your
marketing and sales representatives discuss your products and services
with consumers because people are more emotionally
bonded to a brand when they feel they are
listened to by the company.
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Increasing Role of
Emotional Marketing
The
traditional way of marketing and
advertising to purely sell is no
longer as effective. A shift from information age to
recommendation age,
from conveying information to transferring emotions
within a context of delivering information made emotional marketing a
key element of customer-winning strategies.
→
Virtuoso Marketing

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If you wish people to relate to your firm as a
‘human being’, not just another company, your company must create a
character You should be not just a solution provider, but a friend.
Your advertising messages should look towards on how to touch the hearts of
the consumers and businesses.
→
Customer
Value Proposition
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Let
your passion show and increase the impact of your
message!
Believe in the importance of your subject
and
be passionate about it!
People feel
compelled to listen to passionate presenters and
cannot help but give them their undivided
attention. |
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22 Laws of Marketing:
The Law of Heart (Emotion)
"They may forget what you said, but they will never forget how you made them
feel."
~ Carl W. Buechner
Emotional marketing is better in many
instances than rational marketing that focuses on product attributes...
More
→
Empathetic
Marketing |
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Selling is a Transfer of Emotions
When you speak, make your listeners sense how
strongly you believe in what you're saying. If you want people to give you
their undivided attention, they must hear and see in you an unwavering
commitment to
your message.
→
Great Slogan:
WOW Principle 
Your ad copy must trigger emotions that will
inspire your prospects to buy your product. The stronger the emotional
reaction, the more likely your prospects will buy. People often buy automatically on impulse
when they become emotionally attached to a product.
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Highlight the Emotional Satisfaction Your
Clients Will Get
→
Sell
Benefits

Your
marketing strategies depend on pleasing
other people and
→
solving their problems. No matter what your business is, if you are
serving people, you must
empathize with them. You need to be able to tap into the emotions that motivate
them. Describe emotional gratification do your clients get from your
services.
Example:
Your clients feel "joy"; a
sense of "pride" because they own something remarkable or have improved
skills; "confidence" that they
will do a great job; "relief" that they
will more easily meet some challenging requirement; etc. |
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Use the Right Colors in Your Promotional
Materials
Colors are strong emotional
→
differentiator. According to the University of
Loyola, Maryland, color increases brand recognition by a whopping
80%.
In addition, colors generate emotional reactions
→
subconsciously...
More
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Relying too much on proof distracts you from the
real mission – which is
emotional connection. |
Set Godin |
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Make Your Customers Laugh
Why would people want buy from you if they
don't enjoy
doing so? Making what you have to sell
fun to buy is simply
taking the whole process one step further. "If you can make your customers
laugh, and excite them with your vision of what life can be, they are not
going to walk into your outlets, but run into them. Running a
successful business should be fun for you, and there's every reason why you
should be able to communicate that sense of fun to your customers.
Certainly, if you aren't having fun, you probably aren't running a
successful business," say James Essinger and Helen Wylie, the authors of
The Seven Deadly Skills of
Competing.
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If you
leave out the
emotional content, you may have
the best specifications
but people may not buy your product.
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Tom Kelley
IDEO |
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The New Role of Media and the New Word of
Mouth (WoM)
Today, with different channels speeding up the
process, marketing messages travel much faster. So does the word of mouth
that used to be the slowest manner to spread a message across.
→
Social Media Marketing:
10 Tips
→
Buzz
Marketing 
The way we respond and react to feedbacks from the new media is no longer
the same. Modern media engages the audience with the
increasing use of emotions. Indirect selling rules. Marketing is
increasingly about public relations. If you wish to achieve credibility, have your loyal supporters’
speak up for you and explore new channels to encourage that.
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→
Virtuoso
Marketing
▪
Emotional Marketing Success Story
Love Your Customers
▪
White Marketing
▪
Empathetic Marketing
▪
Loving Customer Relationships
eRaritet
eRaritet is a
Cimcoin-powered
technology enabling authentication or rare digital images, both artistic and
non-artistic.
eRaritet creates a new market of
digital raritets ‒ various images such as photos, drawings, designs,
collages, certificates, etc. Its emotional marketing strategy focuses on
various emotional drives: what people want to be; what people want to do;
and what people want to gain.

e-Raritet also
creates emotional buzz by organizing
innovative artistic contests and auctions of eRaritets...
More
References:
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The 22 Immutable Laws of
Marketing, Al Ries, Jack Trout and Paul Temporal
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"The Seven Deadly Skills of Competing", James Essinger & Helen
Wylie
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"Get Clear About Your Core Marketing Message,"
Martha Carnahan
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Branding in Asia, Paul Temporal
-
"Developing a Culture for Diversity", Chris Speechley and Ruth Wheatley
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