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Keys to creating a winning
Customer Value Proposition
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Keep questioning your customer-success
strategies and asking yourself:
What
makes people buy?
How could you get more of them to
purchase from you now?
How could you make your
marketing strategies work
better? |
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Love for customers is the
springhead of the cascade of
innovations and the river of
revenues.
~
Vadim
Kotelnikov
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Adaptive Strategy (Yin):
Take the hopes, dreams, fears
and desires that already exist
in the hearts of people, and
focus them on your product.
Proactive Strategy (Yang):
Create a new customer need
or desire, and offer your
product as the best solution.
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Three Generic Value Propositions
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According to Treacy & Wiersma,
the Three Value Disciplines are:
①
The best total cost (best price,
good service)
②
The best product (best
performance)
③
The best solution (best fit,
tailored)
The trick is to excel in one
area while maintaining
acceptable levels in the others.
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From Value System To Direct
Desires
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It's not enough to simply be
liked by potential buyers. You
also need to be highly
remarkable and memorable.
~
Vadim
Kotelnikov |
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Differentiation is about setting
your company, product, or
service apart. It distinguishes
your
brand from all others.
And remember, your value
proposition is
differentiated
not when you understand the
difference, but when your
potential buyers understand it.
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Use metaphors.
Metaphors
that inspire 'Aha!' moments instantly are important parts of marketing communication.
Metaphors help a sender to make a
message more colorful and easier to understand and visualize. Metaphors make
the receivers'
thinking
more
intuitive by
invoking an imaginary
example of something
they
are familiar with.
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Selling to Intuiters, Sensors,
Thinkers, and Feelers
Intuiters are tend to look at the big picture and avoid the
details. They are very interested in the possibility of what's
coming next. This is why this type of person would be receptive to a
differentiation strategy based on your product being the next
generation in its category...
More
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Buyers of
Innovative Products
Enthusiast
Customers
Icebreaking Marketing |
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Make the Buying Process Fun
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Why will people
buy from you if they don't enjoy the buying
process? Making what you
have to sell fun to buy can be the bridge from
wanting to buy to actually making a purchase.
If you can make
you prospective customers dream about how much
better their lives will be and let them
experience it, they will enjoy buying from
you. |
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