Innovation Management:

Systemic Innovation

Process Innovation

Improving Efficiency and Increasing Employee and Customer Satisfaction

Why Process Innovation?

Process innovations increase bottom-line profitability, reduce costs, improve efficiency, improve productivity, and increase employee job satisfaction. They also deliver enhanced product or service value to the customer.

Focus Areas

Process innovations focus on building an adaptive business process management system (BPMS). For manufacturing companies, process innovation include such things as integrating new production methods and technologies that lead to improved efficiency, quality, or time-to-market, and services that are sold with those products. For service companies, process innovations enable them to introduce "front office" customer service improvements and add new services.

New Third Wave of Business Process Management (BPM)

Enterprise-wide business process management (EBPM), the third-wave of business process management, and new business process management systems (BPMS) are expected to transform the way companies conceive, build and operate automated systems. Its methods transforms the traditional functional mindset of corporate executives and employees and help

companies develop the capabilities they need to fully manage their processes. The innovation is in the end-to-end way processes are presented and the way technologies interact with them. This unified framework provides an opportunity to return to a more centralized model of computing in order to achieve process coherence across the business. "The radical breakthrough is that in the third wave, business processes are directly and immediately executable - no software development needed!".³

The Tao of Business Success

The Tao helps you achieve much more with much less effort.

The Tao teaches you the art of living and doing business. It gives you advice that imparts perspective and balance. It applies equally well to the managing of a large corporation or the running of a small business, to the governing of a nation or the leading a small team, to your personal development or to the coaching of others... More

The Essence of the BPM Innovation

The essence of the enterprises-wide business process management (EBPM) innovation is that, "based of the mathematics, we now understand data, procedure, workflow and distributed communication not as apples, oranges, and cherries, but a one new business "information type" (what technologists call an "abstract data type") – the business process. The recognition of this new fundamental building block is profound, for each element in a complete business process (the inputs, the outputs, the participants, the activities and the calculations) can now be expressed in a form where every facet and feature can be understood in the context of its use, its purpose and its role in decision making. This problem-solving paradigm can therefore provide a single basis not only to express any process, but as the basis for a wide variety of process management systems and process-aware tools and services."³

7 Dimensions of Strategic Innovation

• A Managed Innovation Process – combining non-traditional and traditional approaches to business strategy... More

The Fuzzy Front End – Early Phase of the Innovation Process...

Process Thinking...

Process-managed Enterprise...

Business Process Management System...

Idea Management: Diversion and Conversion of Ideas...

Two Approaches to Technology Strategy...

Attributes of Effective Innovation in Silicon Valley...

Specific Mindset and Skill Requirements...

Systematic Approach to Innovation...

Process Innovation...

Value Innovation...

E-ventures...

Creative Leadership,,,

 Case Study  Attributes of Effective Innovation in Silicon Valley...

 Case Study  Corning...

 Case Study  Thermo Electron...

 Case Study  GE...

 Case Study  Microsoft...

 Case Study  IDEO...