Soft Skills People Skills Interpersonal   Empathy Understand and share feelings of others Vadim Kotelnikov Founder         Empathy is the ability to understand and share the feelings of another. It is the ability to identify and understand another’s situation, feelings, perceptions, concerns, needs and motives.     for Teachers People Skills 360       Benefits of Being Empathetic ▪ Empathy gives us insights into what others may be feeling or thinking ▪ Empathy helps us understand how or why others are reacting to situations ▪ Empathy allows us to create bonds of trust ▪ Empathy sharpens our interpersonal intelligence ▪ Empathy helps understand other people’s perceptions and create greater value for them ▪ Empathy helps anticipate various forms of resistance to change and handle them gently and effectively ▪ Empathy inspires mutual learning and mutual creativity   Interpersonal Intelligence Knowing People Mental Maps Predicates Cultural Intelligence East vs. West Connecting with People Rapport     To build wonderful relationships, be a shawl of empathy, a shower of joy, and a well of inspiration.  >>> Vadim Kotelnikov         How To Develop Empathy To become empathetic and perceptive, silence your ego and practice compassion, practice putting yourself in the other person’s shoes, practice seeing things through someone else’s eyes – until it becomes a habit.   Perceptions Perceptual Positions   INNOBALL Ideation Process       for Teachers Soft skills Pyramid       Some Applications of Empathetic Insights ▪ Build more harmonious relationships in life and business by putting yourself in the other person’s shoes to understand his or her feelings and motives. ▪ Empathize with your customers to create greater value for them and improve customer experience. ▪ Empathy is the first phase of design thinking – this is where you resonate with the users and create empathetic insights. ▪ The ability to read the mood of a meeting or a discussion helps improve creativity in groups and intellectual teamwork.   Empathize with Customers Empathetic Marketing Design Thinking Approaches Empathetic Leadership Practical Tips     for Teachers Soft skills Pyramid     Hard Skills make you eligible. Soft skills make you desirable. Vadim Kotelnikov