of Soft Skills
Soft skills are a cluster of
productive capabilities that characterize one's
relationships in a social environment.
It is an umbrella term for
skills under three key functional elements: achievement
know-how, people skills, and social skills.
Soft skills are a synergistic
combination of common sense, creativity, decision making
skills, problem solving skills, empowering attitudes, the
ability to make a desired first impression and to be
charismatic, people skills, social skills, communication
skills, the ability to build rapport, the ability to lead,
teamwork, social intelligence, interpersonal intelligence, emotional intelligence,
cultural intelligence, and empathy among others, that enable
people to navigate their environment, work well with others,
perform efficiently, and
achieve their goals with complementing hard skills.
Importance of Soft Skills
As business is people, soft skills are more important than hard skills because
they are the foundation of thinking, cooperation,
management, innovation, marketing, etc.
The influence of soft skills
on the outcome of business activities depends on the
circumstances in which the business activity takes place.
For instance, innopreneurial soft skills help innovative
entrepreneurs build successful startups.
of Soft Skills
The development of soft skills
is much more difficult than the development of hard skills.
While hard skills can be
learned studying from a book or from trainings,
development of soft skills
needs a combination of
environment and other people to be mastered.
It requires addressing multi-dimensional challenges,
actively interacting with others on an ongoing basis and
being willing to learn from all sorts of feedback both
verbal and situational.
A social skill is any
understanding of, interaction and
others where social rules and relations are created,
communicated, and changed in verbal and
First Impressionism is a new vital art & science
introduced by and taught at the
Knowing how to make a great
first impression is a key to lasting positive social
First Impression contests pioneered by
Innompic Games (see
best examples and
videos) help people − adults (examples:
male), kids (example),
− master this highly important social skill.
In the digital economy where
the large majority of the work can be done by computers,
artificial intelligence systems and smart machines, the
primary role of human beings is to use their imagination and
creativity to invent new things and to solve problems in
Intuitive anticipation and decision making are highly
important soft skills. There are
two levels of intuition − subconscious and divine.
Subconscious intuition can be developed through
engaging your fast-thinking subconscious mind and
turning it into a
Soft skills form the basis of
successful leadership and are, therefore, highly important
for those in leading positions. Leaders are to inspire, to
provide a strategic direction, to align, motivate and
energize people in order to achieve desired goals.
Leadership is a process of influence through a series of
interactions between a leader and their followers. In order
to be effective in these roles, the leader has to possess
relevant soft skills.
Effective communication inside
the company is the foundation of successful business
activities. Communication allows employees at all levels to
coordinate their actions to achieve a common objective.
Although strategic plans are
developed by a top management team, due to the scope and
complexity of business operations, top managers have to rely
on their staff to assist them in the decision-making
process. Staff members can broaden the understanding of
current business activities by developing situational
awareness and assisting top managers in building their
situational understanding by providing relevant information
and recommendations regarding business activities.
A globally connected world is
a key driver of structural change for the global workforce.
The diversity of stakeholders
is an important point to consider. Employee, customers,
partners, competitors are all made up of people of different
ethnical backgrounds, who have different views, perceptions,
beliefs, and values.
Innovation became a systemic
phenomenon. It is achieved through synergizing diversities
and is increasingly more dependent on the collaboration
between actors from different cultural backgrounds who
combine their own perceptions, thinking habits and expertise
to create something new. This happens on all levels −
individual, team, institutional. Diversity of thought
increases creativity and, with it, the innovation potential
of individuals, teams, corporations and joint ventures.
Business activities that take
place abroad emphasize the importance of cultural
intelligence and effective cross-cultural communication
between the business and local people. Unless company
representatives have good understanding of the local
traditions and values, they might behave in such a way that
is considered offensive or inappropriate in another culture
and facilitate conflict, putting the whole local business at
risk. In order to effectively perform business activities in
a different cultural setting, company representatives must
possess such soft skills, as sociocultural competence and
Groundbreaking Soft Skills
empower you to create remarkable positive change in
yourself, your organization and its business.
Building Leadership Skills
For Your Business
Skills 4.0: Focus
on Soft Skills
In today’s rapidly
changing dynamic markets, companies need an
adaptable and flexible workforce in order to be
ready to address potential skills gaps and
talent shortages. It is mostly soft skills that
are required to rise to the challenges brought
on by the megatrends and rapid change in
technology, business models, organizational
designs, and customer needs.
Industrial Revolution (Industry 4.0) makes
formal degrees (hard skills) comparatively less
important, with personal skills (soft skills)
becoming more critical. People need new Skills
4.0 not only to cope with rapid, relentless,
unpredictable, an often transformational change,
but to thrive in it and to create change
The new job
marketplace calls to focus on
capabilities instead of qualifications.
Instead of looking for hard-skill professionals,
companies look now more often for employees who
are open to change.
critical thinking and
emerged as the top skills required by industry.
At the top management level, the three top
soft skills for businesses are
complex problem-solving, coordinating with
others, and managing people.
Employees need to
be trained for skills, especially
not tasks. Machines take care of
quality control, while employees need to
shift their focus on the things machines so far
cannot do, such as
emotional intelligence. Employees have to be
open to change, possess greater flexibility to
adapt to new roles, and build
cross-functional expertise through