Case Studies Inland Empire Health Plan (IEHP)

The IEHP Team Culture supports a system to provide the best health care possible to people who need IEHP's collective support. It is how employees interact with one another...the professionalism and respect they exhibit to each other, how they learn and communicate with one another, those outside of their organization and, most importantly, the IEHP Members.

Itís a corporate culture that supports the idea that all Team Members are valued...individuals can make a difference... but to do so requires a positive and interactive approach with other members of IEHP's team...remembering that IEHP Members are the center of IEHP's universe.

Below are the highlights that create and maintain the IEHP Team Culture:

  • Focus on our Memberís needs, our reason for being.

  • You are valued.

  • Your opinion is important.

  • Your job is very important to our success...you can make a difference.

BE MAD

  • Your involvement in our team environment is essential.

  • Work as a Team Member... you wonít make it alone.  >>>

  • Always ask a Team Member if they need help...donít wait to be asked.

  • Be involved in our success.

  • Work with others in a cooperative manner.

  • Treat all Team Members with respect...itís their job to return that respect.

  • Constantly strive to improve everything you do, every process you are involved in, everything you touch.

  • Itís okay to have fun...you should be happy at work.

  • Be a positive influence on everyone you interact with.

  • Expect to work at a high level of activity.

Be Energized ‒ Always!

  • You have joined a winning team...itís something to be proud of and be a part of.

  • Finally, you must be a proponent of the IEHP Team Culture...its success, your success and our organizationís success depends upon it. If each Team Member supports the Team Culture, it will happen and we will continue to have an extraordinary place in which to work and succeed.

 

Case Studies Southwest Airlines

Southwest Airlines expends a lot of energy in maintaining its workplace culture. Herb Kelleher, former Southwest's CEO, indicated how Southwest maintained its culture:

"Well, first of all, it starts with hiring. We are zealous about hiring. We are looking for a particular type of person, regardless of which job category it is. We are looking for attitudes that are positive and for people who can lend themselves to causes. We want folks who have a good sense of humor and people who are interested in performing as a team and take joy in team results instead of individual accomplishments."... More

  Winning Corporate Culture

 

Winning Team: 7 Elements  Download PowerPoint presentation, pdf e-book

 

Case Studies BMG

BMG is a Australian multi-award winning consultancy firm dedicated to providing their clients with the technical expertise and guidance needed to achieve clients' financial and lifestyle goals.

Team culture is a distinctive feature of BMG. The BMG's Team Culture statement reads as follows:

BMG's operating structure has only one layer between the team and our board of management. Our inclusive culture enables all team members to actively participate in the firm's decision-making processes. We have open channels of communication where expressions of opinion and suggestions from all team members are openly encouraged and highly valued.

The firm empowers and supports team members in reaching mutually agreed goals by providing on-going training and industry best systems and resources.

We seek to support the health, well-being and work/personal life balance of team members and to provide a working experience that creates a sense of pride, value and achievement in the work we do.

 

 

Case Studies GE

25 Lessons from Jack Welch  Download PowerPoint presentation, pdf e-book

Determined to harness the collective power of GE employees, create a free flow of ideas, and redefine relationships between boss and subordinates, Jack Welch, the former CEO of GE, created a new corporate culture.

According to Jack Welch, every leader has both a task to complete and a team to lead. Leaders must not only produce their personal best. The leader must work as the team member who gets the top results from the whole team. Managers should learn to become team players.

Management Team

Middle managers have to be team members and coaches. Take steps against those managers who wouldn't learn to become team players... More

Put Values First

Inspiring Culture: 5 Elements  Download PowerPoint presentation, pdf e-book

      

Richard Branson business advice quotes

Thereís no magic formula for great company culture. The key is just to treat your staff how you would like to be treated.

Richard Branson

Virgin Group

Steve Jobs advice quotes

Building a very strong company and a very strong foundation of talent and culture in a company is essential to making great products.

Steve Jobs

Apple