Leadership definition quotes, Vadim Kotelnikov



How To Treat Customers quotes - love, inspiration, joy, Vadim Kotelnikov photogram


     Love for customer quotes Vadim Kotelnikov, differentiate from compeitors, photogram Irina, pigeons



White Marketing quotes, how to achieve customer success, Vadim Kotelnikov



Vadim Kotelnikov advice quotes

 Innovation Download PowerPoint presentation, pdf e-book is about creating greater customer value. It is about love love what you do and love your customers >>>

Vadim Kotelnikov


Vadim Kotelnikov advice quotes

Passion for customers

is the first step Ė in the right direction! Ė

in achieving your business goals.

Vadim Kotelnikov


Vadim Kotelnikov advice quotes

Don't be a seller, be a helper

‒ help your customers grow and shine.

Vadim Kotelnikov


Leading Change


Vadim Kotelnikov advice quotes

Change-Leadership Perpetuum Mobile:
Change creates Leaders,
Leaders create Change.

Vadim Kotelnikov


Vadim Kotelnikov advice quotes

Create change!

Everything can and should be taken to the next level.
Why not by you?

Vadim Kotelnikov


Jack Welch advice business quotes

Change before you have to.

Jack Welch


Steve Jobs advice quotes

Innovation is the ability to

see change as an opportunity Ė not a threat.

Steve Jobs


Mahatma Gandhi advice quotes

We must become the change

we wish to see in the world.

Mahatma Gandhi



Konosuke Matsushita advice quotes

Company's vision must be driven by
the aspirations of its customers.

Konosuke Matsushita


Jeff Bezos story lessons quotes

We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

Jeff Bezos


Jack Ma quotes

I'm not a tech guy. I'm looking at the technology

with the eyes of my customers, normal people's eyes.

Jack Ma


Edward Deming advice quotes

The job can't be finished only improved

to please the customer.

Edward Deming

Thought Leader

Sam Walton's rules for buiding a great business

The way management treats their associates

is exactly how

the associates will then treat the customers.

Sam Walton


Sam Walton's rules for buiding a great business

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want Ė and a little more. Let them know you appreciate them.

Sam Walton




Jack Welch advice business quotes

Your challenge is not just to improve. It is to break the service paradigm in your industry or market so that customers arenít just satisfied, theyíre so shocked that they tell strangers on the street how good you are.  >>>

Jack Welch


Bill Gates advice

Your most unhappy customers are

 your greatest source of learning.

Bill Gates


Charles Schwab advice quotes

Having a clientele that speaks well of you, thatís the largest source of business. Clients referring us to their friends or relatives is so much more powerful than any advertising we could ever do.

Charles Schwab

Schwab Inc.




Results-based Leadership


Peter Drucker advice

The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.

Peter Drucker

Thought Leader

Dale Carnegie quotes

People do not like to be sold but they do like to buy.


Konosuke Matsushita advice quotes

Donít sell customers goods that they are attracted to; sell them goods that
will benefit them.  >>>

Konosuke Matsushita


Estee Lauder advice

If you don't sell, it's not the product that's wrong, it's you.

Estee Lauder


Customers buy for their reasons, not yours.

Orvel Ray Wilson

You must have mindshare before you can have marketshare.

Christopher M. Knight

The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.

Kerry Stokes

You're headed in the right direction when you realize the customer viewpoint is more important than the company viewpoint. It's more productive to learn from your customers instead of about them.

John Romero

In sales there are going to be times when you canít make everyone happy. Donít expect to and you wonít be disappointed. Just do your best for each client in each situation as it arises. Then, learn from each situation how to do it better the next time.

Tom Hopkins

When visiting customers, listen before you sell. people want the opportunity to explain in detail what they need. And they want to know that their vendors value their input and factor it into the product or service.

Moshe Levy




Leadership is the art of getting someone else to do something you want done because he wants to do it.

Dwight D. Eisenhower

A leader is best is best when people barely know he exists. When his work is done, they will say: we did it ourselves.

Lao Tzu

Today's president, CEO or managing director needs to be a disruptive influence with imagination, vision, and courage to lead the organization into new and dangerous territory. The leader must be an entrepreneurial driver who can inspire the team to boldly venture into uncharted lands.

Paul Sloane

Never forget that no military leader has ever become great without audacity. If the leader is filled with high ambition and if he pursues his aims with audacity and strength of will, he will reach them in spite of all obstacles.

Carl Von Clausewitz

Leading a big company means never allowing a company to take itself too seriously.

Jack Welch

People buy into the leader before they buy into the vision.

John C. Maxwell

Vision is everything for a leader. It is utterly indispensable. Why? Because vision leads the leader. It paints the target. It sparks and fuels the fire within, and draws him forward. It is also the fire lighter for others who follow that leader. Show me a leader without vision, and Iíll show you someone who isnít going anywhere. At best, he is traveling in circles.

John C Maxwell

The first responsibility of a leader is to define reality. The last is to say thank you. In between, the leader is a servant.

Max DePree

Without the vision of a goal, a man cannot manage his own life, much less the lives of others.

12 Major Causes of Failure in Leadership

Genghis Khan

You don't need all the glory. If you let others take the credit, it makes them feel like they're part of something special.

Ralph Roberts

My job is to not be easy on people. My job is to make them better.

Steve Jobs

No person can be a great leader unless he takes genuine joy in the success of those under him.

W.A. Nanc

Never ask others to do what you, if challenged, would not be willing to do yourself.


A leader is a dealer in hope... More

Napoleon Bonaparte

Management works in the system; Leadership works on the system.

Stephen R. Covey

Leaders aren't born they are made. And they are made just like anything else, through hard work. And that's the price we'll have to pay to achieve that goal, or any goal.

Vince Lombardi

Only do what only you can do.

Andy Stanley

As we look ahead into the next century, leaders will be those who empower others.

Bill Gates