Vadim Kotelnikov    

Performance Management Case Studies

Evaluating and Improving Both Individual and Company Performance


Business e-Coach     




Performance Management Can Help Your Company


Two Components of Productivity

1. Product quality

2. Output per worker

The basic operating principle of the Continuous Improvement Firm  Download PowerPoint presentation, pdf e-book (CIF) is that improvements in product quality often produce simultaneous reductions in cost.

Balance 10 Major Tensions within Your Firm

  1. Bottom-line and top-line growth... More

Employee Performance Management

Right Job    Enjoyable Work Environment    Individual Performance

Develop People >>  Coaching    Entrepreneurial Staff    Innoball

Coaching Organization  >>  Benefits of Coaching   

10 Typical New Product Performance Problems

●  Unclear career path for commercial development / new product personnel... More

Performance Management Defined

According to the Institute of the Performance Management, "Performance management is the integrated process of objective setting, appraisal and pay determination which supports the achievement of the company's business strategies. At an individual level it will result in action plans related to performance improvement, career development and training."

Benefits of an Effective Performance Management System

Performance management allows you turn data into profitable action more effectively and faster. It allows you create greater value for all stakeholders and outperform your competitors... More



Manage for Results

To achieve results, you should develop a solid, sound, customer-focused, and entrepreneurial strategy, based on innovation, aimed at market leadership, and tightly focused on decisive opportunities... More

Be the Best Possible

Good enough seldom is. Organisations that are continually productive and profitable incessantly strive for quality and excellence... More

Innovation Performance Management

Develop innovation strategies, create a corporate innovation system, train to-be innovators, and make innovation Download PowerPoint presentation, pdf e-book part of the performance review process... More

Service Profit Chain

Pay due attention to managing your service-profit chain that links your employees and customers. It helps you create a customer-focused culture and leverage your corporate performance ... More

Build Trust To Improve Performance

Trust – both between individuals and organizations – is at the core of today's complex and rapidly changing knowledge economy. It is the mutual bond of trust that acts as the catalyst that creates high performance... More



Resolving Conflicts in Business

Resolving conflicts between management and employees, between business partners, between sellers and customers and so on is an important part of performance management activities... More


Bill Gates advice

Pick good people,
use small teams,
give them excellent tools.

Bill Gates


Akio Morita advice quotes Sony

Management of an industrial company must be giving targets to the engineers constantly.

Akio Morita


Jack Welch advice business quotes

The idea flow from the human spirit is absolutely unlimited. All you have to do is tap into that well.

Jack Welch


Vadim Kotelnikov advice quotes

Love for customers is the springhead of the cascade of innovations
and the river of
revenues >>>

Vadim Kotelnikov



Simulation game Innoball helps you improve your performance dramatically
when you implement breakthrough projects

Innoball - Innovation Brainball, Innovation Football simulation game, Vadim Kotelnikov

Stronger Venture - Innoball training benefits, innovation simulation game

Benefits of Innoball  >>  Outsmart Your Enemies    Stronger Innovation Team

Ideation  >>  Entrepreneurial Strategies    Stand Out from the Competition



12 Effective Leadership Roles

  1. Create an inspiring vision; establish shared values; give direction and set stretch goals... More

Balanced Organization

5 Basic Elements

Performance Management (Water):

  • Motivation systems encourage extraordinary performance from all employees... More


The Tao of Employee Empowerment

  • Yin: Help your people to get rid of "employee" mentality

  • Yang: Inspire, challenge imagination

Developing The Fast-Paced Flexible Culture

By: Michael Dell

  • Facilitate Personal Growth. Cultivate commitment to personal growth. Success isn't static – and your culture shouldn't be either. Pay attention to what your best people are achieving, and build an infrastructure that rewards mastery. The best way to keep the most talented people is to allow their jobs to change with them. Sometimes, reducing their responsibilities will give them the space to tackle new opportunities and to expand – and your business will expand too.



Delegation DOs and DON'Ts


  • Develop together standards of performance; recognize superior performance


  • Don't over-control the performance.



Leadership-Management Synergy

Leadership-Management Synergy

Leaders: Provide vision. Managers: Provide resources.

Resulting synergy: Employee empowerment... More

The Key to Motivation

By Brian Tracy

  • Keep people in the know. Transformational leaders empower others by keeping them "in the know," by keeping them fully informed on everything that effects their jobs. People want and need to feel that they are “insiders,” that they are aware of everything that is going on. There is nothing so demoralizing to a staff member than to be kept in the dark about their work and what is going on in the company.

Inspiring Culture

Do you want to encourage extraordinary performance from your people?  Do you want them to do great things?

If yes, then you must create an inspiring corporate culture to inspire and energize them... More

Set Stretch Goals

Stretch goal is an objective that cannot be achieved by incremental or small improvements but require extending oneself to the limit to be actualized. it is a challenge that is significantly beyond the organization's current performance level... More


Coaching brings more humanity into the workplace. "Effective coaching in the workplace delivers achievement, fulfillment and joy from which both the individual and organization benefit."7

Achievement means "the delivery extraordinary results, organizational and individual goals achieved, strategies, project and plans executed. It suggests effectiveness, creativity, and innovation. Effective coaching delivers achievement, which is sustainable. Because of the emphasis on learning and because the confidence of the player (the coachee) is enhanced ('I worked it out for myself!') the increase in performance is typically sustained for a longer period and will impact on areas that were not directly the subject of coaching."7... More

9 Signs of a Losing Organization

  1. Lack of Initiative: poor motivation and encouragement; people do not feel their contributions make a difference; management fails to engage the organization effectively; people work defensively and not creatively, they do their job, and nothing more.... More

10 Ways To Murder Creativity

  • Ensure that highly qualified people do mundane work for long periods.

29 Obstacles To Innovation

  • Innovation not part of the performance review process.

Motivating Every Employee

Every person has a greater potential than they are exhibiting, and as a leader, it's your responsibility to maximize their potential and performance and the results of each member of your team. "Motivation is about cultivating your human capital. The challenge lies not it the work itself, but in you, the person who creates and manages the work environment."3... More

Energizing Employees

"What energizes people is the broader horizon, the excitement of new challenges and big opportunities. When their leaders offer this excitement, people come alive."5

The one-on-one relationships that individual workers have with their managers, and the trust, respect, and consideration that their managers show toward them on a daily basis are also at the core of an energized workforce. "Getting the best out of workers is above all a product of the "softer" side of management – how individuals are treated, inspired, and challenged to do their best work – and the support, resources, and guidance that is provided by managers to help make exceptional employee performance a reality."6... More

Transform Your Business into an Innovative and Creative Culture

10 Roles of an Inspirational Leader

  1. Coach and train your people to greatness. Empowerment alone is not enough. You must train and coach your people to enhance their learning ability and performance. Coaching is the key to unlocking the potential of your people, your organization, and yourself. It increases your effectiveness as a leader. As a coach, you must help your people grow and achieve more by inspiring them, asking effective questions and providing feedback. Find the right combination of instructor-led training and coaching follow-ups to achieve success.

18 Leadership Lessons from Colin Powell

  • The most important question in performance evaluation becomes not "How well did you perform your job since the last time we met?" but "How much did you change it?".... More

Selecting a New Corporate Leader:  3 Questions To Answer

Lessons from Peter Drucker

Leadership is not rank, it is responsibility. It is the lifting of a subordinate’s vision to higher sights – the raising of a subordinate’s performance to a higher standard. It is the building of a subordinate’s personality beyond its normal limitations. A leader must set strict principles of conduct and responsibility, high standards of performance, and respect for the individual and his work.

5 Factors that Make a Project a Success

By: Eric Verzuh, author of The Fast Forward MBA in Project Management

To be successful, a project must have:

  1. Agreement among the project stakeholders – the team, customer, and management  – on the goals of the project.

360-Degree Assessment

The 360-degree assessments are commonly used in corporations in management and leadership development programs. In 360-degree assessment, the participant completes a self-assessment and also collects feedback from supervisors, peers, subordinates and customers (or sometimes vendors)... More

A Leader's Mood: The Dimmer Switch of Performance

How do you work on attaining the consistent, emotionally intelligent leadership behaviors that breed success in yourself and others? Here are a few other suggestions to consider that can improve your and your team's performance.

Suggestion System: 3 Stages

1. Encouragement. In the first stage, management should make every effort to help the workers provide suggestions, no matter how primitive, for the betterment of the worker's job and the workshop. This will help the workers look at the way they are doing their jobs


Facilitating Individual Performance...

Designing a Useful Performance Management System...

Two Common Traits of Great Leaders and Managers...

Main Business Purpose...

The Eternal Task of Management...

Four Keys to Great Managers...

System Approach to Management...

Unleashing the Power of Your Service-Profit Chain...

Competitive Innovation...

Cross-Pollinate Your Ideas with Others...

80/20 Theory of the Firm...

Asking Searching Questions...

Managing Knowledge Workers...

Managing Creativity in Your Business Environment...

Technology-based Training...

Measuring Performance...

360 Evaluation and Feedback...





  1. Handbook of Performance Management, Institute of Personnel Management

  2. Balanced Scorecard in a Week, Mike Bourne and Pippa Bourne

  3. How To Motivate Every Employee, Anne Bruce

  4. Customer Intimacy, Fred Wiersema

  5. Every Business is a Growth Business, Ram Charan and Noel. M. Tichy

  6. 1001 Ways To Energize Employees, Bob Nelson

  7. Jack Welch quoted in Washington Post, March 23, 1997

  8. Trusted Partners, Jordan D. Lewis

  9. Strategic Management: Competitiveness and Globalization, Edition 4, Thomson Learning

  10. Effective Coaching, Myles Downey

  11. The Inner Game of Work, Timothy Gallwey

  12. Business Process Management (BPM) is a Team Sport: Play it to Win!, Andrew Spanyi

  13. Regis McKenna, Slicon Valley marketing expert

  14. Productivity Improvement in the Service Sector, Mah Lok Abdullah, APO Newsletter

  15. Effective Managers Need To Coach, Wendy Hearn

  16. Direct from Dell, Michael Dell with Catherine Fredman

  17. Healthy Company, Vadim Kotelnikov

  18. Measuring Performance, Bob Frost